Frequently Asked Questions
General
Are your products 100% natural? Do they contain additives or preservatives?
Our products are made with 100% natural, simple whole food ingredients only, and they are free of additives, preservatives, colouring, fillers and funny ingredients that you cannot pronounce.
All ingredients are listed on the labels, what you see is what you get.
What is the meaning of this note on your labels by "natural colour variation may occur in this product" ?
Sometimes, the colour of natural products may vary slightly from batch to batch as a result of the condition of the soil where the ingredient was grown, the specie of the plant, moisture content, amongst others.
Our ingredients are GMO free, minimally processed, and free of artificial colours and flavours. So what you see in the pouch or jar resembles the natural ingredients that went into the product.
Can I still use your products after the best before date?
Yes, If properly stored, it can still be used up to 6 months after the best before date.
Best before (Best by) date refers to the date recommended that you use the product for best physical and/or sensory quality (smell, flavour and texture). If the product has passed the best by date and it still maintains a good smell, flavour and texture, you may decide to continue consumption. The product may be safe to eat after this date but may not be at its best flavor and texture.
Expiry date on the other hand refers to the last date a food should be eaten or used.
For our products, we use “best before’ date as they are dry products with a longer shelf life, if stored properly
Seasoning Powders
What is the best way to store my seasoning powders?
Our seasoning powders are best stored in a cool, dry and dark place, away from heat and light.
Keep airtight, avoid shaking dry spices directly into food to prevent steam from getting in and introducing moisture which may affect the shelf life. Also ensure that measuring spoons are completely dry before dipping into spices.
For maximum freshness, keep refrigerated or store in the freezer. Remember to keep them airtight.
Our spices are natural and preservative free so this is to ensure they stay fresh.
What is the difference between your seasoning powders and seasoning cubes?
Our seasoning powders are made from only natural ingredients – herbs, spices and a little sea salt and are low in sodium, MSG free, additive & preservative free.
Are your seasoning powders salt free?
4 of our seasoning powders are salt free. They include garlic, ginger & onion mix, curry powder, peppersoup spice & sweet baking blend
Vegetable stock powder, meat seasoning, soupa delish contain very little sea salt and the sodium content per serving is indicated on the nutrition labels.
Can someone with high blood pressure use your seasoning powders?
Yes our seasoning powders are suitable for people with high blood pressure and we have a lot of customers in this category who are using our seasoning powders as an alternative low sodium seasoning.
Endeavour to pair the use of our seasoning powders in your meals with a healthy diet, and exercise. Also minimize added salt.
Why are my seasoning powders caking?
Your seasoning powders may clump (cake) if exposed to moisture and humidity. This is because they do not contain anti-caking agents.
If this happens, just break up with your fingers before use, or toss it in a dry pan for a few minutes. If in a pouch, lay on a flat surface and pound with a wooden spoon on the bag until the clump breaks up
This does not mean that the spice powders are bad, as long as they still smell and taste good.
Endeavour to store properly in an airtight containers, away from heat and moisture to minimize occurrence of this.
Also scoop your spices with a dry spoon, and avoid sprinkling directly into your cooking pot directly from the spice container to prevent accumulation of steam.
Why are some spices fuller than others?
Most of our spices come in 100 grams jars, but some spices may appear fuller than others even when they are of the same weight, because different spices have different densities.
This means that some spices are heavier and some are lighter and as a result, the lighter ones have more fuller content while those that are heavier may appear lesser in volume, but in weight, are all the same.